Your Answers:
Alice recently started a new tech firm, Initech, with 10 employees. The firm has a very casual environment and places employee satisfaction and interaction at a premium, relying on strong collaboration between employees to remain productive. In an attempt to expand, Alice has decided to hire another programmer, but wants to make sure that any new hire has a personality that is complementary to her other employees. What kind of interview would allow this?
Unstructured
, Not Selected
Structured
, Not Selected
Situational
, Not Selected
Incorrect answer:
Behavioral-description
Correct Answer:
Unstructured
Results for question 2.
2
2 / 2 points
Charles was recently promoted to a supervisor position the department store he worked at. Prior to that he was a salesman, where he excelled in all of his tasks. In the new position, he quickly found himself overwhelmed with the responsibility of managing his former peers. He found himself without confidence in his own abilities to manage. In turn, he began to make mistakes and miss important timelines. Charles is exhibiting a lack of ____.
Emotional stability
, Not Selected
Locus of control
, Not Selected
Self-esteem
, Not Selected
Correct answer:
Self-efficacy
Results for question 3.
3
2 / 2 points
Amelia is the sales manager for a car dealership that is preparing to receive new models for the next year. Prior to new inventory coming in, Amelia wants to try to sell as many of the previous year’s models as she can. As a result, she decides to offer an extra 5% of each sale to her sales staff. This is an example of _____.
Motivation
, Not Selected
Correct answer:
Extrinsic reward
Intrinsic reward
, Not Selected
Reinforcement
, Not Selected
Results for question 4.
4
2 / 2 points
Reasons that a manager should consider implementing a social media policy for his or her employees include all of the following except _____.
Correct answer:
Preventing employees from using social media
Prevent disclosure of proprietary information
, Not Selected
Prevent employees from embarrassing or defaming the company
, Not Selected
Educate employees about safe social media practices
, Not Selected
Results for question 5.
5
2 / 2 points
Mark works for DM Paper, a company that specializes in selling paper to large businesses. As part of his regular duties, Mark must negotiate with paper mills to supply his company with materials. What form of communication is this?
Downward
, Not Selected
Upward
, Not Selected
Horizontal
, Not Selected
Correct answer:
External
Results for question 6.
6
2 points possible
Michael is the manager of an IT firm with a staff of 20 IT technicians. Margaret is his most senior technician who has consistently produced exemplary results but has had issues working well with her peers in the past. Alex is a new hire to the company and works at a desk adjacent to Margaret. Over the course of the past few months, Margaret and Alex have had several disagreements with the most recent ending in shouting and threats of violence. Upset, Margaret has come to Michael and informed him that she will quit unless he fires Alex. Detail how Michael could use two of the five conflict-handling styles (listed in the text) to effectively resolve this dispute. Which would be most effective and why?
Waiting for grade
The five conflict-handling styles include avoiding, obliging, dominating, compromising, and integrating. Michael might use the compromising conflict management style to reach a resolution. The compromising style involves both parties giving up something for the benefit of mutual understanding. Integrating a collaborative style might also fit this situation as it involves confronting the issues, identifying the problem, and weighing alternative options before choosing an appropriate course of action. Integrating style might be better because it might help address the misunderstanding between Alex and Margaret.
Waiting for grade
Results for question 7.
7
2 points possible
What is emotional intelligence and how is it an important tool for managers?
Waiting for grade
Emotional intelligence is the ability to understand your emotions and those of others, and to use the information in thinking and making decisions.
Waiting for grade
Results for question 8.
8
0 / 2 points
Expert Power is ______.
Shared by all leaders and mangers
, Not Selected
Shared by all managers, but not leaders
, Not Selected
Incorrect answer:
Shared by all leaders, but not managers
Correct Answer:
Not a necessity for either managers or leaders
Not a necessity for either managers or leaders
, Not Selected
Results for question 9.
9
2 / 2 points
Implied guidelines that govern group work are referred to as _____.
Correct answer:
Norms
Roles
, Not Selected
Rules
, Not Selected
Policies
, Not Selected
Results for question 10.
10
0 / 2 points
All of the following are disadvantages to internal recruitment except _____.
Low chance of new viewpoints and skillsets
, Not Selected
Promotes seniority instead of merits
, Not Selected
Incorrect answer:
Creates openings in other areas of the organization
Correct Answer:
More expensive due to higher salaries needing to be paid to senior personnel
More expensive due to higher salaries needing to be paid to senior personnel
, Not Selected
Results for question 11.
11
2 / 2 points
Which of the following is not an effective method for fostering innovation?
Hiring innovative staff
, Not Selected
Correct answer:
Collecting competitive intelligence
Cultivating a work environment that allows employees to take risks
, Not Selected
Having buy-in from senior managers
, Not Selected
Results for question 12.
12
2 / 2 points
__ refers to a total quality management technique that focuses on reduction in waste and errors to as close to zero as possible.
Control
, Not Selected
ISO 9000
, Not Selected
Reduced cycle time
, Not Selected
Correct answer:
Six sigma
Results for question 13.
13
2 / 2 points
Chromite industries recently developed a new method for galvanizing steel beams that is considerably cheaper than previous methods. What type(s) of innovation does this represent?
Product
, Not Selected
Correct answer:
Process
Process and Core
, Not Selected
Product and Transformational
, Not Selected
Results for question 14.
14
0 / 2 points
Sympatico Chemicals was recently cited for having poor working conditions. The Chemical Workers Labor Union (CWLU) has initiated a strike until conditions improve. The CEO of Sympatico has stated that the costs of renovating the chemical plant to the specifications demanded by the CWLU would put the company out of business. The foreman at the chemical plant has suggested that the leaders of Sympatico and the CWLU meet with a local judge who will decide on a tenable median between the needs of Sympatico and the CWLU. Which method of dispute resolution is the foreman recommending?
Arbitration
, Not Selected
Grievance
, Not Selected
Incorrect answer:
Mediation
Correct Answer:
Arbitration
Adjudication
, Not Selected
Results for question 15.
15
2 / 2 points
Trevor wants to build camaraderie and cohesion among his staff, so he takes them all on a camping trip. What level of Maslow’s hierarchy of needs theory is Trevor addressing in his employees?
Esteem
, Not Selected
Correct answer:
Love
Self-actualization
, Not Selected
Safety
, Not Selected
Results for question 16.
16
2 / 2 points
Apex architecture recently took on a contract to design a large skyscraper in downtown Lincoln, Nebraska. To complete the project, the firm brought organized various specialists in all aspects of design and construction in a team. What type(s) of team(s) does this represent?
Work
, Not Selected
Project
, Not Selected
Work and cross-functional
, Not Selected
Correct answer:
Project and cross-functional
Results for question 17.
17
2 / 2 points
Which of the following is not an organizational barrier to fostering diversity in the workforce?
Fear of discriminating against majority groups
, Not Selected
Lack of support for family needs
, Not Selected
Correct answer:
Laws preventing hiring quotas
Inherent stereotypes and prejudices
, Not Selected
Results for question 18.
18
2 / 2 points
Which form of performance appraisal includes customer reviews in the evaluation of employees?
Subjective
, Not Selected
Objective
, Not Selected
Correct answer:
360-degree assessment
Forced ranking
, Not Selected
Results for question 19.
19
2 points possible
What are stock options? List two advantages to offering employees stock options as opposed to profit sharing.
Waiting for grade
Stock options is the right given to employees to buy stock at a future date with discounted prices.
One advantage of stock options is that employees will work harder for the company's stock prices to increase.
Stock options align the interest of the employees.
Waiting for grade
Results for question 20.
20
2 points possible
How can intra-organizational conflict be good for the organization? Provide 2 examples.
Waiting for grade
It can lead to improved decision-making and enhanced creativity and innovation.
Waiting for grade
Results for question 21.
21
2 / 2 points
Transformational Leaders ________.
Create stability in organizations
, Not Selected
Utilize transactional leadership to inspire subordinates
, Not Selected
Correct answer:
Inspire subordinates to accomplish extraordinary goals
Focus on being moral role models
, Not Selected
Results for question 22.
22
2 / 2 points
Which of the following is most true of McClelland’s acquired needs theory?
All individuals in the workplace have similar needs for achievement, power, and affiliation
, Not Selected
The need for power means that individuals desire to dominate others for their own satisfaction
, Not Selected
All employees strive to excel at all tasks
, Not Selected
Correct answer:
The ratio of each need is unique to each individual
Results for question 23.
23
0 / 2 points
During which stage of Tuckman’s five-stage model should the group or team leader be least assertive?
Forming
, Not Selected
Incorrect answer:
Storming
Correct Answer:
Performing
Norming
, Not Selected
Performing
, Not Selected
Results for question 24.
24
2 points possible
Why are companies relying less on resumes to screen applicants? What are hiring committees then deferring to?
Waiting for grade
More companies are shifting toward skill-based hiring focusing on assessing an individuals abilities. On the other hand hiring committees might focus more on recommendations and references.
Waiting for grade
Results for question 25.
25
2 points possible
Which type of control, bureaucratic or decentralized, is preferable when working a chemical plant with significant safety hazards? Why?
Waiting for grade
Decentralized control type is preferred because it increases employees' responsiveness enabling quicker response to emergencies.
Waiting for grade
Results for question 26.
26
2 points possible
Lola manages a prestigious brokerage firm in New York City that must maintain an aggressive work tempo to remain competitive. As a result, employees often work long hours, report feeling significant amounts of stress and increased abuse of drugs, both legal and illegal. What are steps that Lola can do to reduce stress in her employees without sacrificing the bottom line?
Waiting for grade
Approaches to use might include promoting work-life balance, encourage regular breaks, and provide stress management services within the institution. The company might also consider hiring overtime employees to address workload issues to ensure that the existing empoyees are not overworked.
Waiting for grade
Results for question 27.
27
2 / 2 points
The notion of fairness and justice in the workplace is referred to as _____.
Equality
, Not Selected
Correct answer:
Equity
Motivation
, Not Selected
Diversity
, Not Selected
Results for question 28.
28
2 / 2 points
When a marketer for a biotechnology firm translates complex science terminology into layman’s terms for potential investors, this is an example of _______.
Feedback
, Not Selected
Paraphrasing
, Not Selected
Encoding
, Not Selected
Correct answer:
Decoding
Results for question 29.
29
2 / 2 points
Organizational Development differs from other kinds of organizational change due to its focus on ____.
Mergers
, Not Selected
Customers
, Not Selected
Correct answer:
Employees
Contingencies
, Not Selected
Results for question 30.
30
2 points possible
How can managers ensure that organizational development is successful?
Waiting for grade
Organizational development is an approach organizations use to implement planned changes and to make employees and organizations more effective. Managers can ensure organizational development is more successful by promoting a supportive culture and providing resources to support employee innovativeness.
Waiting for grade
Results for question 31.
31
2 / 2 points
Which of the following would most require communication in a rich medium?
Updates to the Company Softball team roster
, Not Selected
Correct answer:
Resolving interpersonal conflicts between employees
Explaining a new health care plan to employees
, Not Selected
Disseminating a new policy on workplace relationships
, Not Selected
Results for question 32.
32
0 / 2 points
Why is the use of personality tests in the hiring process controversial?
Applicants tend to write answers to impress employers
, Not Selected
Different companies use different tests, skewing results
, Not Selected
Incorrect answer:
There is no correlation between personality and job effectiveness
Correct Answer:
Applicants tend to write answers to impress employers
The use of personality tests to hire applicants has been used to subvert affirmative action efforts.
, Not Selected
Results for question 33.
33
2 / 2 points
Which of the following is a part of the internal dimension of one’s diversity?
Religion
, Not Selected
Education
, Not Selected
Correct answer:
Sexual orientation
Physical appearance
, Not Selected
Results for question 34.
34
2 points possible
How do transactional and transformational leadership differ? Are these methods at odds with one another, or can they be applied simultaneously?
Waiting for grade
Transactional leaders focus on rewards in an attempt to motivate their employees to work. Transactional leaders provide rewards and punishments as a way to influence performance. On the other hand, transformational leaders influence employees' performance by helping them develop skills consistent with the organization's objectives. Transformational leaders focus on motivating employees and building trust, commitment, and loyalty. Both can be applied together to create a balanced leadership approach.
Waiting for grade
Results for question 35.
35
2 points possible
According to Herzberg’s two factor theory, how are motivating and hygiene factors different, and to what extent, if any, can motivating factors offset hygiene factors?
Waiting for grade
Motivating factors are intrinsic while hygiene factors are extrinsic. Motivating factors are associated with motivation and achievement while hygience factors relate to working conditions.
Waiting for grade
Results for question 36.
36
2 / 2 points
Humility in managers is ______.
Correct answer:
A desirable trait, as it leads managers to consider new ideas
A desirable trait, as it separates managers from employees
, Not Selected
An undesirable trait, as it makes managers appear to lack self-confidence
, Not Selected
An undesirable trait, as it opens managerial decisions up to scrutiny
, Not Selected
Results for question 37.
37
0 / 2 points
All of the following are traits that are helpful for managers to handle conflict except ____.
Incorrect answer:
Equality
Correct Answer:
Decisiveness
Decisiveness
, Not Selected
Empathy
, Not Selected
Supportiveness
, Not Selected
Results for question 38.
38
0 / 2 points
Josh needs to hire a new IT technician for his company’s IT department, but he wants to make sure that applicants have the SEC + certification. Which part of the job posting would he write this in?
Job analysis
, Not Selected
Job description
, Not Selected
Job specification
, Not Selected
Incorrect answer:
Job requirements
Correct Answer:
Job specification
Results for question 39.
39
2 / 2 points
Tabitha was recently part of a project team that was responsible for constructing roads in a new subdivision. After the project was completed, the team met up to have a discussion about methods used during the project and to come up with new approaches that might increase efficiency in the next project. What type of control is this?
Feedforward
, Not Selected
Concurrent
, Not Selected
Correct answer:
Feedback
Performance review
, Not Selected
Results for question 40.
40
2 points possible
Simone recently started as a supply chain manager working for a large corporation. She is new to the organization and has little experience in the field. A work colleague recommends that she try using social media to assist her in the new position. What benefits could social media offer Simone?
Waiting for grade
Social media can help with networking, recruitment and talen acquisition.
Waiting for grade
Results for question 41.
41
2 / 2 points
Amanda manages a pharmacy with a small staff. In order to prevent micromanagement, she has deferred to a decentralized command structure, allowing shift managers to make important decisions about working hours, product orders, and breaks with little oversight from her. What type of leadership does this exemplify?
Ethical
, Not Selected
Relationship-oriented
, Not Selected
Correct answer:
Empowering

Video link: (https://www.pbs.org/wgbh/frontline/documentary/madoff/?)

read these instructions at least three times through before posting. Also read my weekly announcements for specific assignment hints, guidance, and possible extra credit.
You MUST complete Writing Assignment/Group Discussion (WA) #3
Remember you will fail this assignment and face a possible referral to the Office of Academic Integrity if you QUOTE, CUT/PASTE FROM ANY RESOURCE, INCLUDING THE ASSIGNED MATERIAL, or use/rely on any resources, including classmates, the lecture slides, or Internet sources, other than the three resources (textbook, video) In addressing the prompt below (in red and italicized), you must cite to Assigned Material in your Post and Replies (see below). You may use the lectures and lectures slides for your own learning and background, but you may not cite to the lectures or lecture slides in your Post or Replies (you will be able to find a similar reference in the textbook).
If you chose to complete this writing assignment, watch the video After watching/reading the Assigned Material prepare your writing assignment (post) in a Word document. You may use the spell-check and grammar check features. Access your discussion board by clicking on the link above and create a new thread. Once you create a new thread cut and paste your writing assignment from your Word document into your thread by 11:59 PM on Saturday. After copying your Writing Assignment to the thread, you MUST then upload your Writing Assignment (post) to SafeAssign within 5 minutes to avoid a 0 score. The SafeAssign link can be found below the Writing Assignment/Group Discussion in Blackboard. Unfortunately, Blackboard does not allow for SafeAssign submission in the discussion board. If you do not upload your Writing Assignment (post) to SafeAssign, you will earn a 0 score on that assignment.
Click above "Writing Assignment/Group Discussion # to access the discussion board. Your initial post is worth 70 points and your replies (two are required) are worth 30 points, 100 points total for the writing assignment. Please read the additional instructions in the syllabus. You will not be able to see other posts until you post. Please treat this assignment as a serious writing assignment. The rubric is strictly followed and no one gets credit just for posting, therefore prepare your post ahead of time and copy into your thread. Once you post, you will be able to see other posts and you can then reply. However, if you post in error before your post is complete or your post is blank, the first post will be graded even if blank.
You are required to reply to at least two of your classmates by 11:59 PM on Sunday. Your replies must be substantive and MUST include citations in parenthesis according to the instructions above. For example, your replies should extend the discussion or provide another legal perspective, but your replies should not be critical of your classmate’s work. Your replies are worth 30 points and you must provide more than one substantive reply to be eligible for 30 points.
IMPORTANT GUIDELINES:

1. Read Chapter 3 (You must have at least one citation to Chapter 3 in your Post.)
2. Watch Frontline: The Madoff Affair.Click on the link above to watch the video in preparation for the writing assignment and take notes. (You must cite in your Post.)
3. Visit the Business Roundtable website and read the August 2019 article "Business Roundtable Redefines the Purpose of a Corporation to Promote 'An Economy that Serves All Americans'". (You must cite in your Post.)
4. Based on the law and the court decision, why did the Supreme Court rule that Westboro Baptist Church’s speech was protected? Explain using thorough legal analysis with at least five citations as explained above.

5. Grading Criteria:
   Criteria Failure Unacceptable Acceptable Good Excellent
   Quality of Post No post, post is submitted after due date, post does not address prompt, and/or violations of rules, including using unauthorized resources or providing no or inaccurate citations Does not refer to the Assigned Material in a substantive way or does not fully address the prompt within word limit and on time with few citations as indicated in instructions or inaccurate citations

   Shows some knowledge of the Assigned Material within word limit and on time with citations as indicated in instructions    Shows knowledge of the Assigned Material and offers an original and critical post within the word limit and on time with citations as indicated in instructions    Shows substantive knowledge of the Assigned material and offers an original and critical post within the word limit and on time with citations as indicated in instructions
   

70 points 0 45 53 60 70
Quality of Reply/
Replies (two required)

No replies, reply/replies are submitted after due date, no citations in replies, and/or rule violations

Only one reply or replies show no knowledge of material or inaccurate citations

Two replies on time showing some knowledge of the material with citations
Two replies on time showing knowledge of the material with citations
Two or more replies on time showing substantive knowledge with citations

30 points 0 0 22 25 30

6. The posts/replies must be your original work. Do not collaborate with others. Do not quote or cut and paste from any source, including the textbook. Show your own understanding. Use of the Internet or other sources outside the Assigned Material is strictly prohibited and a violation of the Honor Code. Violation of these rules will result in a grade of 0 and a possible Honor Code violation. Failure to Post your writing assignment (post only not replies) to SafeAssign will result in a score of 0.

Possible response to this essay:
Snyder v. Phelps (2011)

The First Amendment protects people's right to speech, which allows them to freely express their issues by picketing, among other means. Based on the analysis of the case involving Snyder and Phelps (2011), the Supreme Court ruled that Westboro Baptist Church’s speech was protected since their protests were of broad issues that are of interest to the society rather than matters of “personal or private concern” which is protected under The First Amendment (Business Roundtable, 2019). This Amendment gives the church and other concerned parties the right to hold peaceful demonstrations, such as anti-gay protests outside funeral homes and military bases, among other public places. 

Facts from the case indicate that the church held its protests in a public place. That action meant that congregants did not violate personal privacy, and their protests were of public interests and not private concerns, which is not a violation of the law under the U.S. Constitution's First Amendment (Business Roundtable, 2019). Arguably, the Supreme Court primarily ruled that Westboro Baptist Church’s speech was protected because the church's leadership led protests against public interests rather than personal issues, which is a broad issue of interest to the community at large that is protected under the First Amendment of the Constitution.

The founders of the Constitution understood the significance of freedom of speech, which is why they drafted and passed the First Amendment in the U.S. Constitution, which gives people the right to picket and express public concerns freely (Karla, 2017). During the ruling of the case between Snyder and Phelps, the Supreme Court held that the church's actions were motivated by matters of public concern rather than matters of private significance, which is not a violation of the law. The Supreme Court argued that speech deals with issues affecting or concerned with public interest, such as moral, political, or social concerns. Therefore, when a speech is of societal concern, then it is protected under the First Amendment of the Constitution. During the ruling, the court analyzed the context and content of the speech and noted that the church rightfully exercised its constitutional rights by protesting in front of Snyder's funeral home (Frontline. t.s, 12-15th minutes). The court further noted that the leadership of the church had ensured that their followers (protesters) held the demonstrations in public land which was near the funeral home, which is protected by the right of speech as expressed in the First Amendment, which explains why it ruled in favor of the church (Frontline. t.s, 34th minute).
In conclusion, the main reason why the Supreme Court ruled that Westboro Baptist Church’s speech was protected based on the law and the court's decision is that the right to free speech is protected under the First Amendment of the U.S. Constitution. The court held that the right to freedom of speech protects the church's leader (Phelps) and his church members from expressing their opinions freely in public places.

References
Business Roundtable (BR). (Aug 19, 2019). Business Roundtable Redefines the Purpose of a Corporation to Promote ‘An Economy That Serves All Americans’. Retrieved February 23rd, 2024 from: https://www.businessroundtable.org/business-roundtable-redefines-the-purpose-of-a-corporation-to-promote-an-economy-that-serves-all-americans
Frontline. (2014), The Madoff Affair. Retrieved February 23rd, 2024 from:
https://www.pbs.org/wgbh/frontline/documentary/madoff
Karla K. Gower. (2017). Legal and Ethical Considerations for Public Relations: Third Edition. Waveland Press.

Module 8: Discussion 8 - Social Media and Business Crises
Post a minimum 250-word response to the following questions. Be sure to use in-text citations and a reference list to support your response.

Read the Case Study Was the Firing of Curt Schilling for His Social Media Post Fair? (p. 543 of the textbook)

How should ESPN have resolved this situation? Why? What was the impact of the way it was handled? What are the “lessons learned” from this incident?

When you reply to your classmates' posts, be sure to focus on the arguments that are given. Do you agree or disagree, and why? Are there good reasons? Could the examples be clearer? Can you add your own example? Do you have a counter example?

You must first post your answer(s) before you can see the other students’ posts. Submit your initial post(s) early in the module.

Business Strategy – Spring 2024
Syntheses 2 Guidelines
For this syntheses, you will be performing an in-depth analysis of a company of your choosing (Chosen from Syntheses 1). You can choose any company as long as there is enough information including managerial decisions, financial status, human resources practices, resources, and strategies. Syntheses should cover terms from Chapters 4-8. The report must be double space, Times New Roman 12 font. Graphs and figures can be included as long as they cover less than 2 pages. Cover, Abstract and work cited page in APA will not be counted toward the minimum number of words. Cite any support that you use for the research. Sources need to be from legit sources: academic journals, company website, legit news sources, etc. The paper should be a minimum of 1000 words. Research due date will be March 24th, 2024 at 11:59 p.m.
These are some of the issues and questions that need to be responded in the report:
• What are some HR strategies the company implement.
• What is the market segmentation
• Has the company participated in an acquisition or merger.
• Has the company implemented strategies to deter entry.
• Any strategies to manage rivalry.
• Has the company implemented a strategy to deal with a decline.
• Any technology implemented by the companies.
• What is the national competitive advantage of the company.
• Is the company a multinational company? In which countries do they operate.
• Have they modified its strategies in other countries?
• What is the global strategy implemented.
• Do they offer product bundling.
• Does the company have strategic alliances.
• Does the company implement diversification.
• If the company implements diversification, is it related or unrelated.

Business Strategy – Spring 2024
Syntheses 1 Guidelines
For this syntheses, you will be performing an in-depth analysis of a company of your choosing. You can choose any company as long as there is enough information including managerial decisions, financial status, human resources practices, resources, and strategies. Syntheses should cover terms from Chapters 1-4. The report must be double space, Times New Roman 12 font. Graphs and figures can be included as long as they cover less than 2 pages. Cover, Abstract and work cited page in APA will not be counted toward the minimum number of words. Cite any support that you use for the research. Sources need to be from legit sources: academic journals, company website, legit news sources, etc. The paper should be a minimum of 1000 words. Research due date will be February 25th, 2024 at 11:59 p.m.
These are some of the issues and questions that need to be responded in the report:
• History of the company.
• Who are the primary figures of the company.
• What are the major products or services the company offers.
• What is the competitive advantage.
• What is the mission statement of the company.
• Analyze the SWOT analysis.
• Analyze Porter’s Competitive Forces Model.
• Does the company have any rare resources.
• What are the main primary activities of the company.
• What are the main support activities of the company.
• What is the main marketing strategy.
.